ITNIO TECH is a dedicated provider of all-in-one multi-channel user identity authentication, marketing, and notification solutions for enterprises looking to expand internationally. We have integrated various international mainstream communication channels, including SMS, voice, call centers, email, and WhatsApp. Our aim is Enabling Global Connectivity for Enterprises with Ease, with our services covering over 200 countries and regions. ITNIO TECH is headquartered in Hong Kong and has established branch offices in several countries and regions, including Shanghai, Shenzhen, the United States, Singapore, the United Arab Emirates, Indonesia, and Bangladesh. With nearly 20 years of experience in the cloud communication industry, ITNIO TECH's core team possesses deep insights into the trends and dynamics of international expansion in key markets. We are dedicated to delivering high-quality 24/7/365 customer support services to our clients.
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On March 18th, the fourth China Cross-border E-commerce Expo, known as the "Number One Exhibition of China's Cross-border E-commerce," grandly opened at the Fuzhou Strait International Convention and Exhibition Center. As a leading global provider of overseas cloud communication services, ITNIO TECH was invited to attend, exchanging industry hot trends and sharing industry carnival with cross-border sellers, platform operators, internet celebrities, financial celebrities, suppliers, service providers, and talents from the entire industry chain worldwide.
Currently, cross-border e-commerce has become a new driving force for boosting foreign trade growth. However, brand sellers, platform sellers, and traditional foreign trade enterprises commonly face challenges such as difficulty in attracting traffic, acquiring customers, and retaining them during the process of going global. In response to this, ITNIO TECH brought a one-stop overseas cloud communication solution, including international SMS, international voice, WhatsApp Business API, to help overseas enterprises easily connect with global users.
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SMS, as a basic communication tool, can reach almost every corner of the world and is highly popular in the business field. ITNIO TECH international SMS channel features low cost, wide coverage, high open rates, astonishing delivery rates, and response rates, suitable for cross-border enterprises for message notifications, login verification, new product marketing, and other service scenarios.
Voice communication is essential for cross-border enterprises when providing customer service. ITNIO TECH international voice service combines quality and stability, using Global Virtual Numbers combined with Cloud Call Center products, allowing enterprises to easily establish a one-stop customer service platform, communicate locally with global users, greatly enhancing customer trust and answer rates.
WhatsApp, with nearly 2 billion monthly active users globally, is one of the most popular social media platforms. After integrating ITNIO TECH's WhatsApp Business API, cross-border sellers can smoothly build internal and external online communication systems for employee management, influencer contacts, customer service notifications, etc., greatly improving work efficiency. Additionally, they can extensively conduct customer marketing activities, enhance customer service quality, maximize retention of public domain traffic, significantly increase conversion rates and repeat purchase rates.
During the exhibition, ITNIO TECH global business growth team engaged in face-to-face exchanges and Q&A sessions with on-site audiences, providing tailored professional cross-border cloud communication solutions, one-on-one account opening guidance, and other considerate services.
In recent years, China's cross-border e-commerce industry has experienced rapid development, with an average annual growth rate exceeding 30% for three consecutive years, leading more companies to enter the cross-border e-commerce field. As a significant player in the wave of going global, ITNIO TECH has accumulated rich experience and deep insights into overseas marketing. In the future, it will continuously optimize product solutions and services to help cross-border enterprises achieve efficient growth, becoming a new engine for developing new quality productivity.
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