Elevate Business Security and Trust with SMS Verification

13 May.,2024

 

Elevate Business Security and Trust with SMS Verification

Passwords have long been the go-to method for safeguarding digital assets worldwide. However, with cyber threats becoming more sophisticated, passwords alone may not be enough to protect your data. An alarming 80% of confirmed data breaches are linked to weak or stolen passwords. SMS verification can effectively mitigate the risks of compromised passwords. Discover more about SMS verification and how it bolsters your digital security. 

If you want to learn more, please visit our website Itniotech - Verification SMS.

What is SMS Verification?

SMS verification, or SMS authentication, is a security measure that uses SMS messages to verify a user’s identity. It adds an extra layer of security to online transactions, account logins, and other digital interactions on websites and apps.  

Traditional password-based authentication has proven to be ineffective against modern cyber attacks, with studies revealing that 96% of the most common passwords can be hacked in less than one second. Even when people adhere to best practices, passwords can be stolen through social engineering. This is why businesses widely implement two-factor authentication (2FA), which makes it more difficult for unauthorized users to gain access, even if they have obtained the user’s password. SMS-based 2FA takes advantage of text messaging to deliver authentication codes to users’ mobile phones, enhancing account security. 

How does SMS Verification Work?

SMS verification requires users to confirm their identity through a unique, temporary code sent to their mobile device via SMS. By introducing this additional step, SMS verification codes significantly reduce the likelihood of unauthorized access and strengthen protection against cyber-attacks. 

Here are the steps involved – 

  1. The user is prompted to input their phone number during the account sign-up or registration process on the business website or app.

     

  2. The phone number is sent a code the user must enter into the designated field.

     

  3. For subsequent login or transaction attempts, once they enter a username and password, the user will receive a unique code or

    one-time password (OTP)

    via SMS on the designated phone number.

     

  4. The user inputs the code and gains access to their account or completes the transaction.

     

How SMS Verification Works

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Understanding How SMS Verification Works

Using SMS to verify and authorize users is one way to fortify account security. With this process, you can ensure only legitimate users gain access to your business platform. No more worrying about fake accounts or unauthorized access. Let’s explore how SMS verification works and how it can help your business.

What is an SMS Verification?

SMS verification is a safety protocol that confirms the identity of someone trying to use a service or complete a transaction. Online SMS verification sends a text message with a unique code, usually a number, to the user’s mobile number.  

The user must input this code into the service’s verification section to confirm their legitate access as user and finish the SMS verification process. It is impossible to get an SMS verification code without a phone number. 

Common Use Cases for SMS Verification

Companies use SMS to verify customer accounts to bolster security, refine user experience, and safeguard transaction authenticity. Here are some common use cases for SMS verification: 

  • Account setup and registration: Use SMS to confirm the user’s legitimate access and validate phone numbers to reduce fake accounts and spam registrations. 
  • Two-Factor Authentication (2FA): Add an extra security layer to the login process beyond a username and password to protect user accounts from unauthorized access. 
  • Password resets and account recovery: Send an SMS to verify user’s legitimate access or password reset and account recovery to prevent unauthorized access. 
  • Authorize transactions: Confirm high-risk transactions or account changes securely. 
  • Delivery and order confirmations: E-commerce platforms and delivery services use notifications to confirm orders and delivery schedules and update customers.

What Businesses Should Consider SMS Verification

Businesses across numerous industries can use SMS to verify user’s legitimate access to bolster security, elevate customer experience, and guarantee transaction integrity. It allows businesses to safeguard customers while maintaining the credibility of their services. These are some examples: 

  • Financial services and banking: Financial institutions utilize SMS verification for secure online banking, including two-factor authentication, transaction verification, and fraud prevention. 
  • E-commerce and retail: Retailers can utilize SMS to verify order confirmations, delivery notifications, password resets, and account/payment information changes. 
  • Healthcare: Medical practices use SMS verification to secure patient access to online health records. 
  • Hospitality: Airlines, hotels, and booking services use SMS to verify booking confirmations and check-in notifications and to secure account changes or password resets. 
  • Utilities and service providers: Telecoms, energy providers, and others rely on SMS verification for account setup, billing notifications, and authorizing service changes. 

What are the Common Ways to Deliver SMS Verification?

There are several ways to execute SMS verification, each involving a unique type. These types include: 

1. Short Codes

  1. Short codes are 5 to 6-digit numbers designed for high-volume A2P (Application-to-Person) messaging. They are ideal for mass text messaging campaigns and are carrier-approved. 
  2. High throughput handles large messages, making them suitable for mass notifications. 
  3. Easier for customers to remember. 

2. Long Codes

  • Long codes are regular phone numbers used for P2P and smaller-scale A2P messaging. 
  • It can be used for international messaging more easily than short codes. 
  • It’s not suitable for high-volume messaging because of lower sending rates. 

3. 10DLC (10 Digit Long Codes)

  • 10DLCs are 10-digit local phone numbers for business A2P messaging. 
  • Ideal for a segmented customer base, smaller in size, and localized within a branch or a store. 
  • No branding or customization of the number. 

4. TFN (Toll-Free Number)

  • Toll-Free Numbers are phone numbers that can be called at no cost to the caller.  
  • They can be used for voice and SMS. 
  • Nationwide coverage with a single number enhances brand image. 
  • It’s cost-effective for customers because calling or texting is free. 
  • The moderate throughput is ideal for businesses with moderate messaging volumes.

Do you need help determining which SMS verification type fits your business best? The experienced Syniverse sales team is here to provide a free consultation and help you find the perfect solution.

Important Rules for Getting the Right SMS Verification Service

Choosing the best provider can be tricky, but here are some guidelines to follow: 

  • Don’t let cost be your sole deciding factor. Your SMS messaging service must be trustworthy and high-quality, as these codes are typically used to protect sensitive information. 
  • Your customers are counting on instant code delivery, so any delay could spell trouble. Ensuring that your provider can handle large-scale and dependable deliveries is crucial. 
  • If you’re a global brand aiming to send SMS verification codes across various countries, or if you’re operating in a sector with numerous compliance requirements, then this is something you should consider.

Ensure that your service provider possesses the necessary expertise and has a competent team ready to navigate you through these subjects. 

Reliably Connect with Your Customers

Syniverse is a global leader in business messaging, capable of providing swift, secure, and scalable SMS verification services. 

Trust us to handle your messaging needs with expert precision. We have a skilled team to assist with implementation, provide guidance on best use cases, clarify SLA and various rules, or address any particular issues that may arise in local regions. 

Upgrade Your Business With Our Mobile Messaging Solutions! 

For more information, get in touch with our experts!

For more information, please visit Itniotech - Notification SMS.